Your happiness is our top focus at Envastra. We are available to help if you’re not quite satisfied with your purchase. After you receive your order, you have 10 days to return things. Items must be unused, unwashed, and in their original condition with tags still attached in order to be eligible for a return. Unless they are broken or defective, sale items cannot be returned. Please call us at info@envastra.com to start the return process, and we’ll walk you through it. Unless the return is for a damaged or erroneous item, the client is responsible for paying the return shipping expenses.

We will process your refund to the original payment method within 7-10 business days after receiving and inspecting the returned item. Please be aware that unless there was a mistake on our end, shipping costs are not refundable.

Please send us pictures of the item and its packing and let us know within 48 hours of delivery if you receive a damaged or inaccurate item. At no extra expense to you, we will fix the problem by providing a replacement or a refund.

You can reach us at info@envastra.com if you have any issues or need help with returns and refunds. We are available to assist you!